CAVAC BIOMATERIAUX equips itself for its industrial management with the new system - SAP BUSINESS ONE -

CAVAC Biomaterials, a major player in the natural insulation market, has just adopted the SAP system, an ERP - Enterprise Resource Planning - for its industrial management and customer monitoring. 

Thanks to the SAP system, all the different functions of the company (accounting, finance, production, procurement, marketing, human resources, quality, maintenance, etc.) are linked together. 

INCREASED EFFICIENCY IN THE INTERNAL OPERATION OF THE COMPANY 

The objectives of implementing the SAP system are multiple for Olivier Joreau, CFO and Development Director of the CAVAC Group and Manager of CAVAC Biomaterials: "This new organization should allow for better internal dissemination of various information related to production and commercial management. It should also help us strengthen the traceability of finished products, from the defibering of straw to the delivery of our insulation to retailers. Finally, this system aims to improve the productivity of internal departments in the short term by promoting "single entry" of data and therefore supply chain management." 

Better order management

This ERP is also a real asset in order taking since it allows, from a "commercial opportunity" (creation of a quote in particular), to process all stages of the relationship, without "re-entry" (less risk of error) of the purchase order, the delivery note and this up to invoicing.

A common working platform

This SAP software provides employees with a shared, user-friendly work platform, with highly structured and reliable access to information. Note that SAP's internal "Relationship Map" tool makes it easy to view all documents related to a sale or purchase, adding clarity to information flows. 

EASIER CUSTOMER FOLLOW-UP AND STRENGTHENED CUSTOMER RELATIONSHIPS

SAP helps CAVAC Biomaterials go even further in tracking production indicators and, consequently, in managing flows and inventories based on orders. This optimization allows Cavac Biomaterials to be even more responsive to market and customer expectations. 

Better quality of service

SAP has a customer relationship management (CRM) module with the ability to record all exchanges between CAVAC Biomaterials and its distributor businesses. This very precise monitoring of commercial actions allows the ADV (Sales Administration) department to respond quickly to all customer expectations.

The implementation of this ERP system is a guarantee of rigor and quality in terms of industrial organization and customer support. As such, SAP is a major asset in the ISO 9000 process currently underway at the CAVAC Biomaterials production site.

Creation of an Extranet

Following the SAP system trend and in order to further improve customer relationship management, the Biofib'isolation website - www.biofib-isolation.com - will soon be equipped with a secure area dedicated to distributors (Extranet with access codes). This will further enhance communication, eventually allowing customers to place orders, track deliveries, and view their purchase history.