DOM-TSS presents its new DOM-Live video assistance service

In the lock industry, the abundance of references can make it difficult to quickly identify the right model, especially in the event of a change. To help its partners efficiently resolve these types of issues, DOM-TSS is launching a new video assistance service, DOM-Live.

This tool allows for remote, real-time communication via a link sent to a smartphone. Communicating via cameras, the DOM-TSS representative can provide clear instructions to the customer and easily determine the appropriate locking solution.

Easy to use, the DOM-Live video assistance solution guarantees efficient troubleshooting.

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