The Maison Des Travaux awarded the "Gold Network" label

By Batipole Edition Published on Monday, March 21, 2011 at 01:00 AM

Photo credits : The House of Works

La Maison des Travaux, a brokerage firm specializing in home improvement projects, has been awarded the "Gold Network" label by the Franchise Indicator for the second time. The company stands out, among other things, for the dedication of its management and the support they provide to franchisees.
Batipôle Editorial

A network of construction brokers specializing in home improvement and renovation, La Maison Des Travaux has just received the "Gold Network" label, awarded by the Franchise Indicator.

La Maison Des Travaux has been awarded the "Gold Network" label for the second time, thanks to a particularly high overall satisfaction rating of 87%, awarded by franchisees. This study was conducted among all members of the network, a young population, with half of the members being under 37 years old.

Awarded by the Franchise Indicator, the "Gold Network" label is awarded based on numerous selection criteria and the average satisfaction rate of franchisees.
The points covered in the audit mainly concern start-up assistance, day-to-day operations, the group's support for its franchisees, the involvement of management and financial aspects, in particular the amount of financial contribution requested to join the network.

It turns out that the involvement and availability of managers are among La Maison Des Travaux's strong points. The brand has a 100% satisfaction rate on questions relating to the "network head," indicating that no franchisee expressed a negative or even neutral opinion on this subject. Start-up assistance also stands out, with a result of 98,1%, which is explained by the support and advice provided to franchisees at the start of their business. Among the start-up assistance services, initial training is widely acclaimed at 96%, an important step when almost the entire network comes from different sectors.
As for communication, it obtained the excellent result of 92,3% satisfaction, as did the quality of services provided to customers.
The study also highlights the professionalism that characterizes the network, the main reason that convinced its members to join it.

These results encourage the brand to maintain the support provided to its franchisees while accelerating the development of the network.
- Summary of the main satisfaction averages: start-up assistance: 98,1% - brand: 90,8% - network head: 100%.
- Overall average: 87%

About The House of Works:
Created in 2007 by Philippe Courtoy, La Maison Des Travaux is an innovative concept of work brokerage Specializing in home improvement, design, and decoration. The brand is expanding through franchises via a network of brokers.
From a simple interface between clients and construction companies, La Maison Des Travaux has evolved its concept towards advice in the choice of "Works" service providers and the promotion of products and services selected for their quality.
In 2010, the network's turnover from work exceeded €13 million, and the company had 31 brokers. Its ultimate goal is to have 180 brokers in France.
www.lamaisondestravaux.com

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