LORENOVE WINDOWS OBTAINS THE CAPITAL LABEL “BEST BRANDS”
“Best window installer in France” in 2017, “Best brand 2019” for its quality of customer service, nothing seems to be able to stop Fenêtres Lorenove in its progression, since the brand repeats by obtaining, once again, the Capital Label!
2020 LOOKS PROMISING!
In partnership with the Statista Institute (an expert in market and opinion research and a business intelligence portal), Capital has published, for the fourth consecutive year, the list of the "Best Brands" in France in 4.
This list, which distinguishes the favorite brands of French households, is established on the basis
from a study of 20 consumers: from July 000 to August 15, 05, a completely anonymous and independent online survey was carried out to measure the quality of customer service of nearly 2019 brands.
Respondents rated the stores they had visited over the past three years, based on three criteria:
- Attention paid to customers (quality of welcome, speed of contact, etc.).
- The level of professional expertise of the brands (staff competence, quality of information provided, etc.).
- Their willingness to recommend the brand to someone they know.
Following this survey, Fenêtres Lorenove once again stood out as one of the best brands for its quality of service, in the “Sale and installation of windows” category, with a score of 7.09/10 (the average for the category being 6.77/10).
A new demonstration, if any were needed, of the brand's demands and concerns regarding quality customer service as well as the professionalism of its network!
Always keen to make its customers ITS priority, Lorenove is committed, daily and
consistently, to improve the quality of its products through innovation with certified expertise, as well as its services.
To meet the expectations and renewed demands of its customers, the network uses all its energy and determination to bring their projects to fruition with complete peace of mind, while respecting the commitments made:
- trained technical advisors to establish a personalized diagnosis,
- quality French products, offered at the right price,
- a careful commercial approach.
Lorenove dedicates this award to all its teams engaged in the field, and thanks its customers for renewing their trust for a lasting and sustainable relationship. !
About the Lorillard and Lorenove Group:
Founded in 1936 in Chartres and chaired by Thierry Luce, the LORILLARD Group is one of the French leaders in custom-made industrial carpentry.
As the leading independent company in the sector, LORILLARD covers the entire window market and masters the manufacturing of its products thanks to an integrated industrial center. It is currently one of the only companies to offer its products in four materials: wood, PVC, aluminum, and a combination.
Entirely dedicated to the renovation, manufacturing and installation of custom-made windows, the LORENOVE brand was created nearly 35 years ago to put the expertise of the LORILLARD Group at the service of individuals.
Key figures: 930 employees - 2018 turnover: 160 million euros - annual production: 1 joinery projects per day, more than 400 homes equipped or renovated per day.
All LORENOVE joinery is produced in France.