Residential electrification: Viessmann launches its Expert Systems network
Summary for decision-makers
Viessmann Systems Expert Program: supporting installers in the building energy transition
Viessmann's Expert Systems program aims to train and support installers in mastering integrated energy solutions for buildings. It combines training, tools, digital services, marketing support, and lead generation to develop professionals' expertise. The goal is to equip homeowners with scalable systems combining heat pumps, photovoltaics, and smart management, in order to sustainably reduce energy consumption and the carbon footprint of homes.
Summary
- Installers facing an evolution in energy projects
- A program focused on integrated energy systems
- Training and tools to support businesses
- An evolution of the profession driven by residential electrification
- An approach geared towards low-carbon housing
- Reference document: HVAC - Heating, Ventilation and Air Conditioning
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Consumer expectations are evolving towards comprehensive energy solutions combining heat pumps , photovoltaics , energy storage , and smart control . With its Expert Systems program , Viessmann aims to support installers in this evolution of their profession by providing training, tools, and services dedicated to the design of integrated residential energy systems.
Installers facing an evolution in energy projects
Replacing a heating system alone is no longer sufficient to meet the needs of households committed to reducing their energy consumption. Residential projects now integrate multiple pieces of equipment designed to produce, store, consume, and manage energy within a single system.
This evolution is leading installation companies to develop new skills in order to ensure technical consistency between different equipment and to offer solutions adapted to the objectives of decarbonization , self-consumption and energy efficiency.
A program focused on integrated energy systems
With Expert Systèmes , Viessmann is structuring a network of partners specializing in complete energy solutions for the home.
The program prepares installers to design systems combining heat pumps , photovoltaic production , energy storage , electric vehicle charging stations , and HEMS (Home Energy Management System) . This approach aims to ensure coordinated management of equipment to improve local use of the energy produced and to support individuals in their energy renovation projects.
Training and tools to support businesses
Beyond a network of partners, Expert Systèmes relies on a support system designed for the development of installation companies.
Professionals benefit from technical and sales training, sizing tools, sales support, and dedicated digital services. Viessmann also provides marketing support, including qualified lead generation and assistance in developing offers that integrate multiple energy equipment.
The stated objective is to enable companies to strengthen their expertise on these installations, to develop their business and to respond to demands that are increasingly oriented towards comprehensive solutions.
An evolution of the profession driven by residential electrification
According to Viessmann, the development of residential electrification is gradually changing the role of installers, who are becoming designers of complete energy systems rather than simply equipment replacements.
“Today, individuals expect simple, efficient, and sustainable solutions. To meet these expectations, professionals need access to tools, services, and support that are commensurate with the challenges. With Expert Systèmes, we aim to help our partners take the next step in their development and become key players in the energy transition within their region,” explains Xavier Pierrot, Sales Director of Viessmann France.
An approach geared towards low-carbon housing
Through this program, Viessmann is pursuing its strategy focused on integrated residential energy systems. By combining heating, photovoltaic electricity production, energy storage, and energy management within a single offering, the company aims to support the adoption of solutions designed to sustainably reduce energy consumption and the carbon footprint of homes.
For installation companies, this evolution reflects a rise in expertise towards multi-equipment projects, where the design, sizing and control of systems become determining factors in the quality of installations.
Reference document: HVAC - Heating, Ventilation and Air Conditioning
This file allows you to:
- Understanding how the systems work heating, ventilation and air conditioning
- Choose the equipment that's right for your home
- Compare the main solutions available
- Improve thermal comfort and indoor air quality
- Mastering the principles of installation, maintenance and energy performance
- Explore brands, articles, and news related to CVC

Frequently Asked Questions
What is the Viessmann Expert Systems program?
Expert Systems is a support program for professionals to master and offer comprehensive energy solutions integrating heat pumps, photovoltaics, storage and intelligent energy management.
What advantages does Expert Systèmes offer installers?
The program offers technical and commercial training, sizing tools, marketing support, and access to digital services, enabling installers to gain expertise and competitiveness.
What are the benefits for individuals?
Individuals gain access to comprehensive, scalable and efficient energy solutions that help to sustainably reduce their energy consumption and carbon footprint.
Thematic glossary
Pompe à chaleur
A device that extracts energy from a natural source to heat or cool a dwelling.
Photovoltaics (Solar Energy)
Technology that converts solar energy into electricity using solar panels.
Energy storage
A system that allows energy produced to be stored for later use.
HEMS (Home Energy Management System)
A management system that controls and optimizes energy consumption in the home.
fitter
A professional responsible for installing and ensuring the consistency of energy equipment in a dwelling.
HVAC (Heating, Ventilation and Air Conditioning)
The set of equipment and processes ensuring the heating, ventilation and air conditioning of a building.